Information

General
information

General information

Should we book well in advance?

It is strongly recommanded to book your stay well in advance. However, it is possible to reserve a camping site a few days in advance or even on site. In that case, you should be aware that your options regarding the camping site and boat crossing schedule could be restricted. Reservations start every year on April 1 and are only possible by phone.

Are gift certificates available?

Yes. At all times you can buy a gift certificate either for a full package or a nominal amount.

Can we access ashore on the islands by our own means?

No.To ensure visitors’ safety, only Duvetnor’s boats are allowed to dock on the islands.

Where should we go in order to register before departure?

You should make sure to register at the reception office located at the entrance to the marina of Rivière-du-Loup before you go on board.

Where can we park?

A free and secure parking lot located just a few steps away from the boarding dock and the reception office is available to all of our visitors.

In case of emergency, what phone number could we provide to our family in order to reach us?

At time of booking, ask our staff to provide you with this information.

What should we bring to the island?

It is advisable to pack a rain jacket, rain boots, hiking shoes or boots, sunblock and mosquito-repellent as well as your binoculars and identification guides if you are a bird lover. Don’t forget your camera!

Should we bring our own life jacket?

No. All boats are equipped with certified adults’ and children’s lifejackets. However, there is no requirement for passengers to wear lifejackets during travel. All safety instructions will be delivered prior to departure.

Is biking allowed on the islands?

No. For respect to wildlife and hikers sharing the path, biking is not allowed. We can store your bike in Rivière-du-Loup during your stay.

Are pets allowed?

No. To prevent the transmission of infectious diseases and for respect to other visitors, pets are prohibited on the islands. However, guide or service dogs identified by Mira’s scarf are allowed.

Do cellular networks cover the island?

Partly. The quality of the reception is better near the shores. You might encounter some difficulties in the middle of the island or under thick canopy.

Are there a lot of mosquitoes?

Mosquitoes are mainly active in June. Thereafter, they are less present on the island than on the mainland.

Is fishing allowed on the islands?

L’île aux Lièvres as well as the îles du Pot à l’Eau-de-Vie are mainly designated as a specific protection zone (Zone II) by the Saguenay–St. Lawrence Marine Park. Subsequently, harvesting activities such as fishing are prohibited by law.

Is gathering plants allowed on the islands?

Gathering fruits and other comestible plants is prohibited, except for immediate consumption. Keep in mind, though, that whether you are an expert hiker, an avid nature lover or simply a curious visitor, once you step foot on the islands you are taking an active role in helping protect the natural habitats. Thus, a responsible behavior (staying on the hiking trails, avoiding trampling of plants, not removing natural elements…) is highly encouraged.